As our sewn products are not mass-produced, and USA-based SilverGuard hand-makes to order all of those SEWN products, orders containing Flatware Rolls, Zippered Storage Bags, Jewelry Travel Bags, or Flapped Pouches (whether standard sizes from website options or custom sizes) are not inventoried/ready to ship. We are currently experiencing a backlog due to access to materials and an increase in orders due to many folks being home during the COVID pandemic and having the time to inventory, measure and place orders. When possible we will try to accommodate special circumstance requests (e.g. wedding gift, moving, visiting from another country, etc.).
If you require Next Day or Guaranteed 2 or 3 Day delivery, please call toll free at 1-877-206-5296 before processing your order online whenever possible.
Our standard shipping method is via USPS Priority Mail with Delivery Confirmation; however, orders for rolls of Pacific Silvercloth® fabric may be shipped using UPS or FedEx Ground or Home Delivery when appropriate. Expected delivery time via USPS Priority Mail, once the package has shipped, is 2-3 business days. If the order has a combination of product types, some might require separate shipping (for example, orders which include large cuts of fabric over 14 yards may need to ship separately on a roll).
Priority Mail shipping rates are weight-based and will be $8.95, $9.95, $13.65, $16.85 or $21.95. You will see what amount applies to your selected items based on weight before checking out.
Also, we offer both First Class Mail and First Class Package, which are weight-based and have length/width/height packaging limitations. The First Class Mail option at $2.00 will be available for items that fit into an envelope and weigh up to two ounces, e.g., the Intercept Anti-Tarnish Strips, or a few smaller Flapped Pouches (weight and thickness impact whether items qualify for the First Class Mail option). These options will appear along with the Priority Mail option of $8.95 when appropriate. The First Class Package option at $4.95 allows us to ship items that meet the weight, thickness and packaging parameters that don't qualify for First Class Mail.